We are staying at the Ocean at Taino Beach Resort and will be here for two weeks. We stayed here years ago and loved it, so elected to come back again with our son. We have noticed that after last year’s hurricane that caused a lot of damage, they have not repaired much. The roof of all three buildings is still very damaged, causing the top floor to be out of commission.
However we are on the second floor and when it rains, water runs through the room above us, through a blanked electric box over the shower, rains down to the drain and through the room below us. We have asked for them to fix it and they keep coming out to look and then leave without doing anything. Also, the mattresses are ridiculous. When you push on it you hear Springs, they are very old and terribly uncomfortable.
The pool is nice and we are right by the beach, so if accommodations don’t matter to you, the location is great. But don’t ask the manager to fix any issue with your room or for heaven’s sake, change your room, because not even the supervisor at RCI could get them to do that. In fact, RCI only gave us the option of finding our own accommodations.
I am not happy with the lacking quality of this resort and not sure why RCI doesn’t care.