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Macdonald Spey Valley Resort Owner & Guests Comments
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below are some comments and reviews from Macdonald Spey Valley Resort guests and owners. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Poor Facilities, Badly needs investment
I stay at Macdonald Spey Valley , As a guest with my girlfriend’s family, They come back year after year as it is a family tradition and Aviemore is a lovely place to come, This year I have noticed that most of the facilities are looking ever tired or broken, for example, we would normally enjoy a game of pool in the clubhouse but the table is broken.
We opted to play snooker at £7 per hour and when we got to the room it was clear that there was an issue with the heating being stuck on.
Someone had kindly placed an old fan in the corner of the room .
The outdoor tennis courts are in very poor condition but you will still be charged if you wish to play on them, the same as the sports hall dark and dull in desperate need of renovation.
We have not had a chance to use the pool as yet, but I am hopeful that everything is ok , The showers in the villas are so poor I have had better in a Travelodge, The cleanliness inside when we arrived was average , I think the only reason I am giving 2 stars rather than 1 is for the ground staff the place external around the properties is very well kept , no rubbish etc , Just to round up unfortunately i would not recommend staying here until some kind of investment is made and I would imagine most people would feel the same way.
Outstanding Golf Venue
Had a great boys golf weekend at this resort.
1 nights DB&B at the MacDonald hotel in Aviemore, with 2 rounds of golf on the stunning Spey Valley course.
Early in September, so the weather wasn’t great, but the course played fantastic, even if we didn’t!
Highly recommended for a golf break and will certainly return soon.
Great in theory, poor execution
I have been going to Dalfaber/Spey Valley for many years but the lack of atmosphere is a shame.
I know it is out of season but the club was very quiet although most of her accommodation was being used.
The accommodation we stayed in was great in terms of size and facilities but could do with a bit of modernisation.
The club really needs some activities at night for kids, no amusements have killed the atmosphere. No nightly entertainment either.
The restaurant waiter was having to work in the restaurant, man the bar and tidy up too.
The electricity charge not being a part of the room price is a shock (pardon the pun), why can’t it be part of the price and a more competitive rate.
The restaurant food was good, the price was OK with the guest discount card. The wine was a bit expensive, beer price was OK.
Nice but need more attention to detail
We stayed in a patio apartment which was more nicely decorated than photos online suggested – an overhaul of the woodwork and clean of the carpets would bring them up to a lovely standard. Big comfortable bed, decent sofas, well-equipped kitchen, plenty of towels for three of us. The location is great and you have access to good amenities in the sister hotel in the centre of Aviemore, which includes a lovely swimming pool, soft play and outdoor children’s play area. There is a Co-Op, pizza shop and chip shop within a few minutes walk of the entrance of the Spey Valley resort.
The resort is in need of some TLC – the advertised children’s play area consisted of a swing and a toddler-sized slide in a huge empty fenced-in area which felt bizarre. I wonder if it is in the process of being replaced? And the bar was tired looking and empty of customers so we didn’t hang around. But beautiful scenery all around and paths and roads all seemed to be free of litter and well tended. I think perhaps the resort suffers from not having enough guests onsite to justify investing much in the public areas. They could try to attract non-residents but at the moment you wouldn’t visit if you weren’t staying there.
The main downside for me was the general cleanliness of the apartment. The living room carpet had visible dog hair throughout, food crumbs under the coffee table and side tables and litter behind open doors in one bedroom. The woodwork on stairs and doors had a thick coating of dust that must have taken many weeks to build up. Not all the dishes in the cupboard had been washed. We left the apartment cleaner than we found it but I’d rather not have to choose between starting my holiday with housework or waiting to be disturbed by cleaners. If rooms were cleaned better I would be happy to come back.
Great location but facelift required
This was our second visit to the Spey Valley Golf & Country Club and this time we decided to stay in a Cairngorm Villa. Villa itself was okay, did smell a bit “doggy” when we first arrived but this was downstairs by the bedrooms so we weren’t sitting in it.
The villa itself was clean enough however they are in need of a facelift as they are a bit dated and in need of a paint.
The facilities on site are fantastic with the pool, access to the small 9 hole course and the close vicinity to the town centre.
We stayed for a drink one afternoon, however at £13 for a small glass of mediocre white wine we didn’t have any more.
We had planned to then eat in the restaurant one evening, however, on Sunday we were advised that the Sunday carvery menu was only available until 5pm. We were going to stay for another drink however the bar area was completely empty and the barman then disappeared so we decided to head down into Aviemore. Here we managed to get 2 alcoholic drinks and a juice for less than the cost of the wine!
We enjoy Aviemore but we will be looking to stay elsewhere on our next visit.
Enjoyed refurbished accommodation at Macdonald Spey Valley Golf & Country Club
Stayed in Topsider 3. Newly refurbished and to a high standard. Enjoyed golfing on the nine-hole golf course. Felt it was in better condition than the previous time we’d played there. Didn’t swim this time so can’t comment on the pool. Enjoyed a nice meal in the Scottish Steak House followed by entertainment by George Gordon. Yes, I agree with other reviews that the price of wine needs to be looked at and addressed. The Manager was very friendly and helpful. Look forward to returning in the near future.
Overpriced wine and dirty pool area
We visited the Macdonald hotel in October. We visit Aviemore every October and have always used the facilities at the Spey valley Macdonald hotel. We get a leisure pass with our accommodation.
This year we are very disappointed.
The pool changing rooms are filthy and the showers are freezing.
The locker keys for the changing rooms rarely work.
After a swim, we like to go and sit in the bar area for a drink before dinner. However this year there is a shocking price increase.
If you fancy a large glass of house wine (sauvignon blanc) it will cost you £15.
Shocking! And the service at the bar was terrible. When I asked for a glass of house white wine one of the barmaids said to the man serving me ‘ you better tell her the price first’ so obviously you are aware how overpriced this is.
Thankfully Aviemore has some great places to eat and drink at a fraction of the price.
This hotel just needs new changing rooms that are clean and with warm showers.
They also need to rethink the bar prices we don’t mind paying a bit more but come on £15 for a glass of wine is a joke!! It’s not a Michelin star restaurant.