Hollywood Mirage Club Timeshare Relinquishment
Let Mercantile Claims assist you with Timeshare Release
Let Mercantile Claims assist you with Timeshare Release
Owners of Hollywood Mirage Club timeshares often find themselves confined in infinite contracts with rapidly increasing maintenance fees which ultimately stems from a mis-sold timeshare contract. Over recent years there have been a number of ground-breaking rulings regarding mis-sold timeshares by many timeshare groups and resorts which have resulted in refunds and compensation. Many owners of Hollywood Mirage Club timeshare contracts are entitled to or have already made claims.
Some owners have said that the main reasons for them wanting out of their timeshare nightmare is due to the way they were sold the timeshare at the presentation. They feel they were sold to using aggressive sales techniques, have been subjected to high annual maintenance fees, and worse of all, have been sold a contract in perpetuity which means that their heirs would inherit the debt when they die.
Avoid - This Hotel is running a scam and is blackmailing innocent UK families into paying twice.
We booked our annual 2 week family holiday through lastminute.com and through them via booking.com. Having paid £2000 in April confirmed via credit card on arrival the hotel refused to let us have a room despite clearly having our details in their system.
The hotel then adopts an approach of blackmailing you into paying for your stay all over again – another £2100 with the exchange rate differences.
This SCAM has been running now for 4 months and last week 5-Aug they refused to give 17 other families the room they had booked, each time forcing them into paying twice.
The hotel claim that an intermediary THEY employed has not paid them for rooms booked via BOOKING.com and other online portals.
Day 1 of your holiday after getting up at 3am in the morning and you arrive at the hotel with a young family to be told their holiday is over before it has started.
The hotel and intermediary involved in this fraud should hang their heads in shame and forcing this commercial dispute onto innocent travellers.
DO NOT BOOK THE SUITES AT THE MIRAGE, HOLLYWOOD MIRAGE OR BEVERLY HILLS HOTEL.
Please also read the other reviews from other UK based travellers who has been subjected to this disgusting fraud.
The manager and staff at this hotel just offer shrugged shoulders and clearly have been told to force dual payments out of anyone who they deemed “not to have a reservation”.
Clearly my money has been stolen and now I face months of paperwork to try and get my payment refunded to me.
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Alternatively, give us a call on 0800 470 3900.
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below we have listed the most common questions we receive on a regular basis. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Lovely hotel, great location but massive let down by staff.
I booked this hotel through booking.com for a 3 day trip.
On arrival I was pleased with the look & location of the hotel however once I reached reception it went down hill.
Myself & the group I was travelling with were held at reception for well over an hour, the hotel refused to honour the price we had received from bookings.com and insisted we paid over €200 more, during this time the staff & management were argumentative and very unhelpful in the end we paid the extra money with the understanding that bookings.com will reimburse us.
Once we checked in we went to our apartments which were very nice, they were clean & spacious with very comfortable beds, sadly the aircon was a little lacking.
The following morning we went for breakfast which had been paid for only to be told breakfast wasn’t included and we needed to pay, I had contacted the hotel prior to our arrival to confirm breakfast was included and had all the relevant evidence to back this up, again it was a battle and we had to argue with staff & management even after presenting an email from the hotel confirming breakfast was included… on hindsight we wish we had never bothered with booking breakfast as it was very underwhelming.
The pool & bar area were very good and very clean & pricing for food & drinks were decent as were the bar staff.
The lifeguard had a bit of a chip on his shoulder and didn’t appreciate people laughing to loud or splashing about in the pool.
Overall the hotel was decent but the whole experience was massively overshadowed by the shoddy attitude of the management & majority of the staff.
Bombarded
We went away for a quiet week but once again there were knocks in the door trying to encourage us to go for a presentation to coerce us into buying some sort of holiday.
The got rid of Silverpoint in January 2018 but nothing has changed.
Don’t go to these meeting they only want your money
Shambles
Well, what can I say I have been to this hotel for 20yrs and I never seen it so run down and bad staff.
Locals just coming in using the swimming pool being rude to guests and blocking off the pool entrance.
The management did nothing about it when informed so don’t pay expensive prices for low-class facilities.
Shame
Not happy
Dirty and not looked after the way it used to be
Numerous problems with the room which most of them were sorted pool area was not clean.
The whole place, in my opinion, has gone downhill.
I now rate no more than a 3star hotel.
A very tired resort
This resort requires to be updated and refurbished, it was a bit of a hit and miss the good bits were great, the kids loved the poolside activities etc. but the unit was badly in need of an upgrade.
The resort is on a very hilly site therefore not suitable for anybody with walking problems.
Not what we expected
Disappointed from arrival, no welcome could not her at re epsilon as a band were playing just off reception.
Seems to be one rule god one and smother gif someone else, they say any towels left on sunbeds will be removed we watched one guy every morning at 8 am put towels on the same dubbed every day gif 7 days Gary one back on his isn’t about 9 am then housewife joined him about 10am, their towels were never removed.
The place needs a good update we won’t be returning