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Holiday Inn Club Vacations Scottsdale Resort Customer Comments
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below we have listed the most common questions we receive on a regular basis. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Week long trip
Pretty good scam for Holiday Inn. My wife and I travel frequently all over the world and never had problems like we did with this service. As an Operations Manager for an international company, I was shocked by the poor customer service and overall management. Scottsdale is a nice quick getaway for people in southern CA and Vegas but just don’t go to this facility. There’s plenty of others which easily top this place.
THE WORST CUSTOMER SERVICE AND I HAVEN’T EVEN CHECKED IN YET!
This encounter with him has put a very sour beginning to what is supposed to be a pleasant family vacation. If this is how they treat their guests, don’t bother going – they don’t care about your business!
This should not be open
The Fairmont (where they flick you for anything) is across the road book in there and save the walk. No Restaurant, no bar and no pool towels. Reception is not interested. They are dreaming of selling time share do not do that either. My cupboard handles fell off in a second. Oh only thing going for it is on Grand Canyon tour you will be last pick up and first drop off. Fawlty Towers live!