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Holiday Inn Club Vacations Orlando Breeze Resort Customer Comments
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below we have listed the most common questions we receive on a regular basis. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Don’t get stuck in the old units!
Not Worth It!
Want to use the Wi-Fi? You have to go to the clubhouse to do it — it was not available in the unit. VERY INCONVENIENT!!
The closest Post Office is more than 12 miles away, and other parks are far as well. It is not convenient to the Orlando International Airport (23 miles). The pool is 3′ to 4′ deep and small as well as unheated (everyone complained when testing it — too cold!). The maintenance staff do not speak English. They were spraying weed killer during pool hours — right next to the pool.
They (Silverwood) press for you to conserve the towels, but have absolutely no recycling of any kind. All glass, newspapers, and plastic get tossed into the trash. I had the misfortune of having a window open when the trash collectors came — AT 4:58 AM!! The water inside the unit was never hot. I could turn it to full hot and stand under it with no problem.
That means the big spa tub was useless.
This was after lodging a complaint. In the Presidential suite where we stayed, the washer and dryer were in the master bathroom, which meant the second guest had to walk through the master bedroom to use it. There were no shelves or cupboards in the kitchen designed for food storage, just the unit’s kitchenware. I am so glad I didn’t buy into this — waste of money!