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Timeshares Frequently Asked Questions
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below we have listed the most common questions we receive on a regular basis. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Why Do Customers Have To Pay Timeshare Maintenance Fees?
Nearly all timeshare contracts include maintenance fee & management clauses, which are to be paid throughout the entire length of the customer’s’ contract. But what has caused the most controversy is that maintenance fees are left to the discretion of the timeshare resort or group.
Fees are charged on the premise that all of the members of the scheme, are collectively contributing to the maintenance and management of the resort.
Why Do Maintenance Fees Continue To Increase?
The maintenance fee clause can be described as a ‘Trojan horse’ in a timeshare contract. It is usually hidden away in the small print, allowing the timeshare to increase maintenance fees at their own discretion.
The greed of the timeshares has led them to continue to increase fees, as their customers have signed long-term contracts, meaning customers are legally obliged to pay the fees. Now many timeshares are increasing their fees year on year.
Once customers realise the amount of money they are paying in maintenance fees over the duration of the contract – it can be quite staggering.
What If I Stop Paying Fees?
Depending on the contract a customer signs with a timeshare there could be couple of possible outcomes if you refuse to pay your maintenance fees.
One of the likelier outcomes would be that the resort would put their credit control process into place. This will include a series of phone calls, letters, additional fees and potential interest on any payments. You are also likely to incur restrictions on using your timeshare and exchanging and renting.
These events could escalate into further fees accrued with threats of potential legal action, damage to your credit rating and the use of debt collectors
Can you tell me how Marriott’s Destination Club Works?
Marriott’s destinations club program – how you can get the most out of your Marriott Vacations
When an owner purchases destination club points they are ultimately buying a portion of a trust that incorporates all Marriott resorts rather than owning a specific week at a specific resort
DC members now have an ownership in the entire resort collection which allows owners to book at all Marriott Vacation Club resorts across the globe; because you’re booking with points you’ll have the flexibility to choose what time of the year you’d like to travel as well as the unit size that you’d need that year. You can even borrow from future users or save unused points to use in the next calendar year for added flexibility
Maintenance fees are averaged across every owner based on the amount of destination Club points that they own but annual club dues are the same for every only the number of points a reservation will cost is a sliding scale based on the resort unit size and season you want to book so making sure you have enough points to travel to the resorts you’re most interested in is a major consideration
With the Marriott Resort Collection, each owner has equal access to book any of the Marriott Vacation Club resorts meaning you’ll have the same availability as every other owner in your membership tier. The more DC points that you own the higher your membership status the three tiers that are available are standard members who can book ten months prior to check-in premier members who can book up to twelve months ahead and premier plus members who can book as far as thirteen months in advance. Wait lists are also available for all members provided they have the required number of points for the reservation and are within the appropriate reservation window
Your DC membership dues will also cover your annual membership to interval international
DC points can be exchanged with interval for stays at non Marriott resorts request for a reservation through interval international can be placed up to two years in advance but a hold will be placed on the amount of points needed for the transaction members may cancel these requests if they’d like to book something else or wait for them to be fulfilled
You should know interval international uses a separate system for deciding the value of your trade
Do you have the Marriott Vacation Club Login
Yes of course – follow this link for the Marriott Vacation Club Owners Login page.
How to sell Marriott timeshare
When considering how to sell Marriott Timeshare you should take every step to ensure you are not being scammed. There are plenty of timeshare scams around and people all to ready to take your money from you with no intention of selling your timeshare. Please read Sell a Timeshare article to help protect yourself before you consider your next action.
how to sell Marriott timeshare back to Marriott
Marriott Vacation Club does offer a re-sale service and they have people there who offer to help you sell your timeshare. The problem is this does not appear to be a genuine buyback service in the sense you mean. We are happy to learn more about why you want to resell your timeshare? Do you feel it was mis-sold in the first instance? If so then we may be able to terminate the agreement with them for you and you will no longer have to pay for maintenance fees. Complete our online claim calculator and we will assess your case for you.
Who Owns Marriott
Marriott Vacation Club is the primary timeshare brand of Marriott Vacations Worldwide Corporation. The brand comprises more than 70 Marriott Vacation Club properties throughout the United States, Caribbean, Europe, and Asia with more than 400,000 owners
Marriott Vacations Worldwide Corporation is a timeshare company. Formerly a division of Marriott International, Marriott Vacations Worldwide was established as a separate, publicly traded entity focusing primarily on vacation ownership in November 2011. Revenues are over US$1.75 billion per year with a net income of $80 Million and assets in excess of $2.63 billion.