You don’t have to be stuck in a timeshare contract that was mis-sold to you
Frequently Asked Questions
How to get out of Timeshare Legally
If you have concerns about how the Timeshare was sold to you, or you believe you were misled, you may have rights under law to have the contract cancelled or to obtain some other relief. In general, if you are able to withdraw from a Timeshare contract, you are also entitled to terminate any credit contract that was linked to the Timeshare contract (generally this is where the credit contract was organised by the timeshare company rather than by you). The finance company may also be liable for any misrepresentations made by the seller in relation to the Timeshare contract and/or the credit contract.
My timeshare was sold as an investment, could I still claim?
Timeshares were often mis-sold by a salesperson who promised financial growth and a return on investment; unfortunately, it was more likely your timeshare didn’t hold its value or yield any returns. To sell a timeshare as an investment is potentially a form of mis-selling and we can still help to pursue a compensation claim for you.
The company who sold me the timeshare disappeared, can I still claim?
Yes, even if the company who sold you the timeshare have disappeared we can still help to reclaim costs from both initial timeshare mis-selling and timeshare resales.
Timeshare sold in Perpetuity?
If your timeshare was sold in perpetuity and you were told the agreement would be passed on to spouse or dependents, this may not be the case and we can your review your contract for you.
How do I know if I have a timeshare compensation claim?
We can provide free initial advice to investigate whether you may have a timeshare claim; our experienced team may be able to assist in recouping those losses even if the company you dealt with are no longer trading.
Is there a time limit for making a claim on my timeshare?
You have a 6 years limitation period from the date of entering into the agreement to make a compensation claim
How much will it cost me to make a claim?
Our service is on a ‘no win no fee’ basis. We will not take on your case if we are not confident of being successful in your compensation claim
I have a timeshare at Diamond Resorts Tenerife - Can I cancel
If you feel that you were mis-sold the timeshare in Tenerife then please complete our online form and we will investigate your timeshare termination for you. We have had some experience with a number of resorts in Tenerife such as Santa Barbara Golf and Ocean Club, Royal Sunset Beach Club, Sunset Bay Club, Sunset View Club & Sunset Harbour Club by Diamond Resorts.