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Belton Woods Hotel Complaints and Reviews
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below you will find some reviews and comments from guests and owners at Belton Woods Lodges. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Hilarious attempt at a salad
Ordered the ‘heritage salad’ today for lunch before a meeting, Tomatoes, roasted onions, buffalo mozzarella and peppers.
What actually arrived is shown in photo below, very unappetising.
Just a huge tomato sliced on a plate with bog standard mozzarella decorated with 3 small lettuce leaves.
When i complained i was bought a bowl of tired looking leaves and a few bits of cucumber. Still no roasted onion or proper attempt to rectify this poor but expensive excuse for a salad.
The waitress looked put out that i didn’t want to pay £9 for a plate of tomatoes and then to make my own salad!! I sent it back and declined the opportunity for further disappointing food.
Really poor and inadequate standard of food and service for a 4 star hotel.
Avoid, avoid, avoid!
Due to work commitments, I have been attending this hotel for some time now and the quality and standards have been declining significantly over the last 12 months.
I am pleased that this trip will be my final stay at this hotel and I certainly will not be returning. I feel for the staff as they appear to be under-resourced and stretched. I have not eaten in the last 24 hours due to several problems that have occurred! And the comment from the chef was that agency staff were in the kitchen and orders have gone wrong! And in my case significantly wrong – as I ordered food at 7:30 and at 10pm I still had no dinner!
Everything is below par, the hotel is very dated and the food is atrocious!
Avoid at all costs.
Words can not express how awful the food is within this hotel. I have been using this hotel for the last two years and it has been decreasing its offerings and now it’s at the point, if you don’t want a carvery every night or carb overload from their bar menu there is no other choice of food! No a la carté menu anymore and when you are staying for over 5 nights this is abysmal. The chefs don’t seem to care about the food they serve and it’s basically slop on a plate. Avoid if you can!!!
So sadly dated – happy to charge 4/5 star prices but severely needs cleaning as well as updating. Staff were superb – no qualms there. Ordered food – only customers – I wonder why? Seriously, Weatherspoon could offer better and that’s saying something